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April Flowers - Delivery Details & General Information

Quite proudly we can say that we are one of Ireland's finest corporate florist and gift shops, with many hundreds of regular customers.

We have two location in the central business district of Dublin and Raheny. We also have affiliations with major florists all through Ireland and across the Globe. These florists are entrusted to deliver exactly what you see on these web pages.

The objective with our web site is to offer you a quality online shopping experience at a more than reasonable price. Nothing on our site is more expensive than what you would pay at one of our shops - guaranteed. Please compare our prices with some other floral web sites, because we are confident that we offer not only better prices on our floral products, but fantastic quality and superior service. We do not provide free delivery as we believe in putting the full value of the flowers into each of bouquets and arrangements.

How can I contact April Flowers?

You can contact us by using our contact page which lists all our contact information. It also provides an email form for you to fill out if you wish to.

A quick summary of our info is as follows:

Shop Addresses:

6-9 Trinity Street, Dublin 2.
Telephone: (01) 830 3333
Int: +353 1 830 3333

Raheny Village, Dublin 5, Co Dublin
Telephone: (01) 830 3333

Drop us an email to info@aprilflowers.ie
Overseas callers may call us on [+353] 1 830 3333

April Flowers Guarantee

All our wonderful staff are trained and committed to giving you fantastic service. If you are ever dissatisfied with any aspect of your transaction with us, please email us at info@aprilflowers.ie and we will immediately address your concerns. It goes without saying that we guarantee every product we sell, and we treasure very dearly your ongoing custom.

Privacy policy

Overview

It is very important to us that your personal information remains private and confidential. We guarantee you that we will never sell, rent, disclose or make available your personal information to outside parties without your consent unless compelled by law or court order to do so. Your information is purely for the sole purpose of processing the order transaction, or for Customer Reward Membership.

Collection and Use of Information

April Flowers collects personal data for the purpose of providing a service or product requested by the customer. Certain information may be required, such as name, authorised users, e-mail address, billing address, contact phone numbers and credit card number in order to provide that service or product to the customer.

The information may also be used to inform relevant customers of additional products and services, which may be of interest to them. All marketing material sent to the customer will include an option for the customer to request removal from mailing or contact lists for any future marketing.

Disclosure of Information

Under no circumstances will April Flowers sell or receive payments or services for disclosing customer's personal information. April Flowers do not disclose personal information that may be given to us, such as name, address, e-mail address or telephone number, to any organisation or person outside of the company unless the customer has authorised us to do so or unless required by law to disclose such information.

Data Security

April Flowers operates secure data networks that are designed to protect the customer's privacy and security. We will do its best to ensure that any information provided by the customer and relating to the customer as an individual is held secure in a manner designed to protect information from internal and external access by anyone other than specifically authorised Vivaldi staff. In the case of us holding personal information we will endeavour to keep the information as accurate and up to date as possible.

April Flowers is committed to providing its users with an Internet experience that respects their personal privacy concerns. April Flowers does not participate in spamming, We pledge that we will provide mechanisms for you to communicate your privacy concerns to us and that we will respond to them thoroughly and thoughtfully. We pledge that April Flowers will provide the means for you to manage and control the information that you have provided to us.

Anonymity

April Flowers customers have the right to remain anonymous except in those transactions (such as Credit Card or Account sales) where personal information is required to complete such transactions. In the case of floral or gift deliveries April Flowers will not disclose the sender information to the recipient unless specifically requested to do so by the customer or by the authorities.

Is it safe to use my credit card?

When you use your credit card over the internet with us, the information you supply is encrypted with Secure Sockets Layer (SSL) encryption technology. This is the best currently available. See our security certificate on the home page.

Delivery Information:

What do we charge for Delivery?

We have fixed delivery rates to make it easier for you. Same day deliveries are usually only possible on orders placed before 14.30 hrs GMT. As drivers leave at various times throughout the day to cover different areas, it may be too late by the time your order is received - if this is the case, we will deliver the following day. We do offer delivery by Taxi if required - the additional cost wholly dependent on the delivery address. Specified delivery times are not guaranteed.

We do not deliver on Sundays or Public Holidays. any orders placed will be delivered at the next available date unless other wise stipulated.

Current rates:

Dublin City- Monday-SaturdayOutside Dublin Areas UK DeliveriesInternational Deliveries
€6.95 €7.95 €9.95 €9.95

All major centres
Orders received prior to 2.30pm Monday to Friday [excluding Public Holidays] are guaranteed same day delivery.

In the case of any unforseen problems or delays in delivery we undertake to notify you promptly. We assure you that we will always go the extra mile to ensure your satisfaction.

NB Wherever possible please always try to specify a delivery address where someone will be there to take the parcel from the courier e.g. at work.

What if my order has not arrived on time?

Please telephone us on +(01) 830 3333 or from outside Ireland [+353] 1 830 3333 or email us.

Minimum charge & methods of payment

Please note that there is a minimum order value of €25 - excluding delivery. We accept the following:

Visa
Mastercard
Laser Bankcard
American Express
Bank Cheque
Corporate Account
Money Order

Cancellations

If you need to cancel an order please call us as soon as possible on (01)830 3333 or email info@aprilflowers.ie . We are happy to cancel any order provided it has not been dispatched.

Returning a product

If you received a product that is damaged on delivery please send the product as is back to our shops within 2 days and we will organise a refund or exchange. If you exchange the product you will not be charged for another delivery.

All Flowers Products are subject to availability. In the event of any supply difficulties, we reserve the right to substitute a other Flowers Products of equivalent value and quality without notice.

Methods of Ordering

Besides ordering online we also offer the following methods of ordering:

Fax Order:
Simply print out your order form or type/write one out and fax it to us with your credit card number and signature and your order will be processed. If you are paying by cheque or money order, your order will be processed following the receiving and clearing of your cheque/money order.

Mail Order:
Simply print out your order form and mail it with a cheque, money order or your credit card details and signature to:

April Flowers
6-9 Trinity Street
Dublin 2

Telephone Order:
Simply call us on 01 830 3333 International + 353 1 830 3333 and pay by credit card over the phone.

Our Business Details

Formal Business Identity


April Flowers Head Office
6-9 Trinity Street,
Dublin 2,
Ireland

Telephone
[+353] 830 3333 or 830 3333

Email:info@aprilflowers.ie

Employment/ Job Opportunities

We are always on the look out for talented florists.
Please email your resume to info@aprilflowers.ie